I decided to join BitcoinPenguin Casino a couple months ago, drawn by their rich offerings. What I found at their website was enough to warrant a BitcoinPenguin review of my own. Being the online casino expert that I am, I compiled all the necessary things you need to know about their games selection, customer support, security, banking, and everything else that makes this casino stand out from the crowd.
A Little Bit About BitcoinPenguin
BitcoinPenguin is another SoftSwiss-operated casino that has recently entered the scene. The casino started in 2014, so I didn’t expect much when I started playing there. However, the casino can easily stand shoulder-to-shoulder with others when it comes to its offerings. Before I go on with my BitcoinPenguin review, let’s take a look at some quick facts about this website.
- User-friendly interface
- Easy registration
- Fast banking
- Enticing welcome bonus
- Loads of jackpot games
- Fast customer support
- Three cryptocurrencies accepted
How to Become a Member
Whenever you decide to join their website, just head over to their homepage and hit the Sign Up button in the top right corner of the screen. Once you click on it, a pop-up page appears in front of you. In it, you will have to enter your email and password and choose your currency. You can also enter the BitcoinPenguin promo code in order to claim their starting bonus, but it’s probably better to hold on until our Bonus section to learn more about it.
Once you are done filling out the form, the website will send you a confirmation link to your email. Click on it to verify your account, and you can start playing!
The interface at BitcoinPenguin is masterfully done. The website comes in elegant blue colors with bright HD images that are there to remind you that BitcoinPenguin is all about fun. From the loading times to the resolution, every aspect is superb. In these couple months of playing, up until the point of writing this BitcoinPenguin review, I have never encountered any problems on their webpage.
All the games are displayed on a grid in the center of the page and divided into categories, which you can find in the header. The top of the page contains all the info about your account, such as balance display and links to banking. At the bottom, you’ll find help pages, legal documents, and the software providers list.
Bitcoin Penguin Casino Games
As I already mentioned in the beginning, the games selection is amazing given the fact that the casino started four years ago. The roster is full of different game categories. However, unlike some casinos that use different categories to inflate the number of their games, at BitcoinPenguin there’s no filler.
The website contains a staggering 1,092 games to play. On it, you can enjoy slots, roulette, live games, card games, video poker, regular poker, and some games you won’t find anywhere else, like lottery, heads and tails, and minesweeper.
The Bitcoin Penguin slots page is, like at any other casino, by far the most populated one when compared to other pages. In here, you’ll find 480 slot games. Since BitcoinPenguin collaborates with many famous names in gambling software, the slots options are nothing short of fantastic.
The card games section contains some 25 variations of blackjack and baccarat with an occasional hi-lo game. Next, there’s the roulette section, with 11 different versions of roulette, including American, French, and European roulette.
As previously mentioned, BitcoinPenguin has two poker pages: the regular one and the video poker page. The regular poker page contains some 30 poker games, while the video poker page contains twice as much.
If you want to feel like a proper casino patron, then you can head directly on to the live casino section, which offers 10 different roulette, blackjack, and baccarat games. Then, there’s the lottery page, with 5 different lottery and bingo games. In the end, the casino features some 7 casual games, such as dice, craps, and minesweeper.
Is BitcoinPenguin legit?
Fairness is one of the most important pillars of a good casino experience, and at BitcoinPenguin, it’s one of the most important aspects altogether. All of their games are provably fair. If you need additional convincing, you can check out their fairness certificate issued by iTech Labs. iTech Labs is one of the oldest software testing agencies. They’ve serviced a number of trusted and reputable casinos across the globe, including some of the most famous Las Vegas brick-and-mortar casinos.
At the time of writing of this review, BitcoinPenguin hasn’t yet issued a mobile app. However, the platform works on every mobile system. You can just go ahead and visit their mobile page and enjoy their full offering from your mobile device. Once you enter the website using your device, you can see that their web-design team really put in an effort to optimize the website for all platforms. All the games run smoothly, the navigation is simple and intuitive, and I haven’t experienced any problems when running their games on my phone.
Can You Withdraw Cryptos from Bitcoin Penguin?
BitcoinPenguin accepts withdrawals and deposits only in cryptocurrencies. Currently, you can make payments using Litecoin, Bitcoin, and Dogecoin. Whenever you wish to make a deposit or withdrawal, you can head to your account page, copy their address, and copy it to your wallet. From there, you can change your desired cryptocurrency. Depositing is easy and lightning fast, usually taking less than ten minutes. The minimum deposit is 0.0003 BTC.
Note that you can’t withdraw your funds if you haven’t played through them three times, or ten times if you are a table games player.
Bitcoin Penguin Bonus
BitcoinPenguin currently has five different promotions you can claim. First, there is the First Deposit bonus, where they match your first deposit 100% up to 0.2 BTC or 0.5 ETH. All you need to do is sign up, make the first deposit, and they will match it up with an equal amount, up to 0.2 BTC.
If the first one wasn’t enough, the casino offers you a Second Deposit Bonus. All you need to do is make a second deposit, claim the bonus, and they will match your deposit up to 75%.
Another amazing bonus is the Bitcoin Penguin Free Spin Friday. All you need to do is deposit at least 0.0025 BTC, 0.025 ETH, 0.015 BCH, 0.095 LTC, or 3,000 DOGE any Friday, and they will grant you 25 Free Spins for selected games.
For those of you who came out of the week with a negative balance, Bitcoin Penguin offers a Monday Cashback program. All you need to do is choose the day when you made the largest deposit and, every Monday, the website will grant you 20% Cashback on your account.
In the end, there’s the BitcoinPenguin Monday Free Spins. If you decide to deposit more than 0.0025 BTC, 0.025 ETH, 0.015 BCH, 0.095 LTC, or 3,000 DOGE every Monday, the website will grant you a 50% deposit match and an additional 25 free spins. Couple that with the aforementioned Cashback bonus, and Mondays suddenly become fun and interesting.
All in all, the bonus roster isn’t that enticing. The starting bonus is much poorer when compared to other casinos, with the Monday promotions being the only ones that can truly give you an edge in the upcoming week.
Supported Languages, Restrictions, and Licenses
While playing at their website, I couldn’t find much information about restricted countries. Indeed, if you check out the other BitcoinPenguin reviews out there, you’ll find they agree with us. The website is a bit short on data when it comes to pretty much everything except bonuses and banking.
There is only one available language, and that is English. When it comes to licensing, the website is operated by SoftSwiss, and that’s pretty much all the information we are given. There is no info on where the casino may be licensed or what its license number is. Some of the most important info is simply omitted from their website, which is a huge oversight for a professional casino.
Is Bitcoin Penguin Safe?
When it comes to protecting your personal information, Bitcoin Penguin has a standard set of policies for privacy. Every member chooses a unique ID and password. In addition, members can set up two-factor authentication (2FA) for additional account protection. And when it comes to sharing your info with third-party agencies, you can opt out of it any time, thus keeping your data completely private.
If you start having problems with irresponsible gaming, BitcoinPenguin can do little about it. Although their homepage states that they’re partnered with Gamstop, I couldn’t find any additional info on their website, nor in any other BitcoinPenguin reviews out there. Irresponsible gambling can be a serious problem for those affected, and every other casino I’ve ever played at has some kind of irresponsible gambling protection in line.
What BitcoinPenguin lacks in its mediocre safety information, it makes up for with excellent, knowledgeable, and always responsive customer support. Simply put, you will never feel alone on their website, as every page has a live chat button in addition to the email form you can find on their support page.
Every time I contacted the BitcoinPenguin Casino customer support, the team behind it acknowledged my message within seconds and replied in less than one minute. In addition to being knowledgeable and supportive, the team goes the extra mile to answer all your problems and clear your issues.
All in all, the experience at BitcoinPenguin is generally positive. Apart from a considerable games library, the website offers a wide array of useful promotions, top-notch support, fast banking, and a comprehensive interface.
However, the welcome bonus seems pretty standard, and the website could go a long way if they enriched it a little bit. On top of that, more info on security wouldn’t hurt at all. That’s pretty much all I can say at the end of this BitcoinPenguin Review. All that’s left now is to decide whether it’s the right choice for you.