Hello everyone! I’ve been playing on 24VIP Casino for the past month now. Using all my relevant knowledge and experience, I’ve decided to write a 24VIP Casino review in which I’ll try and give you a couple of hints about their games, services, and security. Join me for the next couple of minutes, and see if 24VIP is worth your money.
Something about the company
24VIP casino hit the scene quite recently in 2017. It’s probably important to note that it was envisioned as a sister site to Superior Casino, whose review you can check out here, so if there’s anyone out there that used their services, you pretty much know what you can expect. Just like Superior, 24VIP casino is a partner of Rival Software games that, apart from BetSoft and Vivo Gaming, provides all games. Even though this casino is not your typical Bitcoin gambling platform like 1xBit, you can expect almost every advantage that this cryptocurrency offers.
- Various bonuses
- Easy banking
- A wide assortment of game types
- Top-notch security
- Unresponsive live chat customer support
- High minimum deposit
The registration process is fairly simple, and you can complete it in just a couple of minutes. At the top right side of the screen, you’ll find the Sign Up button, where you can choose whether you want to play for free or for real. At this point of my 24VIP Casino review, I’ll give you a quick rundown of all the necessary steps you need to complete before you become a member.
- Click on the Register button, and you’ll be taken to a page that asks you for your email, desired username, and password.
- The next page will ask for your name, date of birth, and phone number.
- The last step requires you to enter your address, security question, and currency.
- Click on Register, and you are pretty much done.
The interface at 24VIP Casino looks modern and updated. Gold, cobalt, and black colors on the website are there to invoke the feeling of elegance and glamour. However, once you enter the 24VIP Casino login page, you’ll see that the interface changes significantly. It still retains the necessary quality, but the style shifts to more fun, casual tones.
The regular homepage has the necessary links to all the games, promotions, customer support, and legal documents, as well as a live chat button at the bottom left corner of the page. Once you go to your homepage, however, you find out that the live chat button is missing.
Your account homepage has all the games listed in the center of the screen. On the left, you can see your balance, the games library, and the Cashier button. Now, here’s one fact you won’t find in any other 24VIP Casino review in 2018: the right side of the screen contains a live chat box. The dialogue box is huge, and it takes up a quarter of the screen so there's no way to miss it when you encounter a problem. In the end, the games all run perfectly, and the framerate was always optimal even with a slower internet connection.
What About the Games?
All the games at the website are done by Rival Games, with an exception of few games by Betsoft and a live casino section by Vivo Gaming. The games library is decent enough when it comes to the number of game types. However, at the time I’m writing this 24VIP Casino review, there are only 85 slots games.
The slots section is divided into different subcategories: 3 Reel, Video, 3D, Progressives, and iSlots. The biggest novelty is iSlots, which are basically slot games with the addition of a single player storyline reminiscent of those in video games.
Apart from the slots, there is a wide array of table games you can play. The table games section offers baccarat, blackjack, poker, roulette, pai gow, craps, and—one more very important thing you won’t find in other 24VIP Casino reviews—the live dealer section. The reason for this is because it is hidden at the bottom of the page, and it’s actually very easy to miss. It even took me a couple of days to notice it. When you click on it, you’ll be taken to a live dealer section where you can choose between one roulette and five different baccarat games.
Next, there’s a poker section with seven different poker games, including games like Deuces Wild, Tens or Better, and Jacks or Better. The last one is the Specialty games section, which contains eight scratch games and four bingo games. As you can see, some fan-favorite games like Bitcoin dice are missing, but 24VIP Casino more than makes it up with the rest of their game roster.
Are They Fair?
At this point in my 24VIP Casino review, I’d like to give you a few clues about their fairness. As mentioned before, all their software is manufactured and maintained by the Rival Games software. Rival Games, apart from producing games, also tests the RNG and payout percentages. This means that the casino essentially has no way to meddle with your games and winnings because the software is under the control of a third-party agency.
Now, at some point, you’ll want to play games while stuck in a place with bad bandwidth. On their website, you’ll find the 24VIP app for mobile, Mac, and PC users. There is a Download button you can click on on the app page, and it will begin immediately. The whole roster of games may not be there, but it runs great without any major hiccups.
Currencies, Banking Methods, and Limits
In all the time I spent with 24VIP Casino, I’ve never experienced any problems with their payment services. Once you enter your homepage, you have to find the cashier button in the bottom left corner. When you click on it, a window will appear in the center of the page where you can choose whether you want to make a deposit or withdrawal. Note that you can deposit and withdraw both from the desktop or 24VIP mobile casino versions.
The casino offers a wide variety of banking methods: Visa, Mastercard, Eco, Paysafecard, Skrill, Neteller, Cashlib, or E-Wallet. There is also a feature that lets you redeem your comp points, but more on that in the bonus section. As for the currencies, 24VIP Casino deals only in US dollars, Australian dollars, British pounds, euros, South African rands, and Bitcoin.
In my experience, and mind you, I dealt in Bitcoins, the depositing time is somewhere around 15 minutes, while you may wait for the withdrawal for up to two working days. In the end, a recent option I doubt you’ll find in other 24VIP Casino reviews out there is the Reverse Withdrawal. If you recently made a withdrawal, 24 VIP casino lets you load back your cash instead of depositing.
Bonuses and Promotions
Now, the bonus section is a place where 24VIP Casino really shines. Right from the start, every Bitcoin user is greeted with a First Bitcoin Deposit bonus. They match up your first Bitcoin deposit with a bonus of up to 275%. All you need to do is make the first deposit in Bitcoins and you can claim up to $2,750 depending on your initial deposit. If this offer may seem familiar, you can check out my previous Superior Casino review and notice the similarities. Just like at Superior, you’ll have to wager on that amount 33 times before you can cash it out.
Then, there is a neat little feature called comp points. They work pretty simply: the more you play games and the more you win, the more comp points you accumulate. You can see how much you’ve won in the bottom corner where they are shown on a bar. Once your bar is filled with 1,000 points, you get a cash reward you can deposit or withdraw.
The best thing is that 24VIP Casino doesn’t require any bonus codes in order to claim your bonuses. All you need to do is find a bonus you like and then deposit the required amount, and that’s it.
Now, if you are low on cash any particular day, but you really want to play your favorite games just for fun, you can do so by choosing the Play for Fun option. Note that most of the table, video poker, and live dealer games will be off-limits, but at least you can play your favorite 24VIP Casino games with no deposit made.
Another great feature is the daily cashback program on a no-win deposit. What it means is that if you’ve gone through your whole daily deposit without winning anything, the casino will offer you a 10% cashback of the previous day’s deposit. It may not be much, but the percentage grows based on your VIP status. “But I’m not involved in their VIP program,” you might say. Well, actually, it turns out you are, but more on that in the next section.
Rich VIP Program
Now here comes the info that you will rarely find in the other 24VIP Casino reviews out there, and that’s the fact that from the first moment your membership at their casino begins, you are automatically enrolled in the VIP program. You start off at the silver tier, where you have a 100% weekly bonus before the mentioned daily cashback, and a monthly cashback of 5% up to $1,000.
There are four levels in total: the starting silver, gold, platinum, and diamond. Just to give you a sense of scale, the diamond level offers a 250% weekly bonus, as well as 30% daily and 20% monthly cashback. In order to reach higher levels, 24VIPCasino requires you to submit your personal documents after at least 30 days of membership.
Supported Languages, Restrictions, and Licenses
The website comes in two languages: Spanish and English. Players from Canada are restricted from gambling and can only play for fun. The website is entirely restricted for the users from following countries: Afghanistan, Azerbaijan, Bangladesh, Bhutan, Bulgaria, the Cayman Islands, Costa Rica, Denmark, Estonia, Hungary, Kazakhstan, Kyrgyzstan, the Netherlands Antilles, Poland, Romania, Singapore, Syria, and Turkmenistan.
Security and Customer Support
All your private information, such as your name, address, and payment details, they’re all encrypted using the latest 128-bit SSL encryption software. The aforementioned software, which you can download from the 24VIP Casino app page, is perfectly safe, and in my long experience using it, I’ve never had any trouble with it.
Privacy is valued at 24VIP Casino so much that the website guarantees your personal information won’t be disclosed to anyone. They may require you to provide additional personal documents. As for your wins, if you score a major one, they will ask you to comment on your prize, but you are under no obligation to do so.
Now here comes a part where I have to be honest about the 24VIP Casino online customer support. Whenever I tried to reach them on live chat, they wouldn’t answer. However, we contacted them via email and they were quick to respond with a helpful answer.
UPDATE: Since the conclusion of this article I contacted them a couple more times. I must admit that they were quick to answer back. Therefore, the problem I've encountered must've been temporary.
Summing It Up
All in all, 24VIP Casino has hit the scene quite recently and it may fair to give them some leeway. The fact remains that they are still one of the rare casinos that offer such game variety, easy banking, and bonus options. Anyway, I hope you found my experience helpful and that my 24VIP Casino review cleared up some doubts you had.